If AI Can't Understand What You Do, Buyers Can't Either.
You Know Your Value. So Why
Isn't the Market Responding?
There could be several reasons:
- You're visible, but leads aren't coming in.
- People visit your website, but don't seem to understand what makes you different.
- You've evolved, but buyers still associate you with what you used to do.
- You keep watching less-qualified competitors get selected.
- You're spending more on marketing without getting better results.
You may not have a marketing problem. You may have an understanding problem.
Misunderstood.
Overlooked. Underestimated.
When value is misunderstood, it can be overlooked. When value is overlooked, businesses can struggle to grow, and leaders can be passed over. And none of this is good for business.

Generalists
can be misunderstood because they span categories.

Innovators
can be misunderstood because they're creating something the market doesn't yet know how to categorize.

Businesses that pivot
can remain associated with what they used to do.

Experienced leaders
can remain defined by old titles, industries, or roles.
MISINTERPRETED
The Hidden Risk
Making Brands & Leaders Invisible
in the Age of AI
MISINTERPRETED identifies Misinterpretation Risk™, the business risk created when the market or AI systems misunderstand what a business does, who it serves, or why its value matters.
If AI doesn’t understand your business, it can’t recommend it. If it can’t recommend it, your business can become invisible. And invisible brands don’t make money.
Two Ways STEERus Helps Clients
FOR BUSINESSES & EXPERTS
Reduce the Risk of Being Misunderstood
FOR GOVERNMENT AGENCIES & BUSINESSES
Build Leaders Who Can Perform Through Change
What Does AI Think Your Business Does?
The Digital Signal Check™ helps you compare how you describe your business with what your digital signals may be teaching AI systems. It will answer the question:
“Do I have a problem?”
Trusted by Business Owners, Leaders & Organizations
Real Business Stories
Small Business Stories
Hosted by Loralyn Mears, PhD, the podcast Small Business Stories features candid conversations with entrepreneurs, executives, experts, investors, and innovators navigating growth, reinvention, leadership, and the challenge of getting their value understood.
FEATURED EPISODE S6:E76
Small Business Cybersecurity: What You Don't See Can Hurt You with Last Pass CEO Karim Toubba
FEATURED EPISODE S6:E42
How to Get Podcast Leads Without Paid Ads with Tom Schwab of Interview Valet
A Brief Note About the Invisibility Decoder
Loralyn Mears, PhD
Loralyn Mears is a scientist, business strategist, leadership facilitator, and author of MISINTERPRETED. Her work examines what happens when the value a business or leader brings to the market doesn’t match how that value is understood by buyers, decision-makers, and increasingly, AI systems.
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PhD Scientist & Business Strategist
Brings a research-driven approach to complex business, leadership, and market problems. -
Recognized Innovator
Named a Top 10 Innovator by former New Jersey Governor Phil Murphy and a Top 50 Global Innovator at Collision. -
215 Five-Star Google Reviews
Trusted by business owners, leaders, and professionals for practical, actionable insights they can put to work.